Your most unhappy customers are your greatest source of learning.



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The true test of a business.



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You can’t just ask customers.



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It’s really hard to design products by focus groups.



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Everything you post on social mediaimpacts



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Our customer well takes care of could be more valuable



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We want to celebrate our affiliation with luxury.



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Money is like a sixth sense.



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Keep away from people who try to belittle your ambitions.



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Customers satisfaction.



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